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Household Expenditure on Digital Services 2020

Irish households spent €896 million on digital services in 2020

CSO statistical publication, , 11am
Frontier Series Output

CSO Frontier Series outputs may use new methods which are under development and/or data sources which may be incomplete, for example new administrative data sources. Particular care must be taken when interpreting the statistics in this release.
Learn more about CSO Frontier Series outputs

Key Findings

  • Total household expenditure on digital services is estimated at €896 million in 2020.

  • Video streaming services at €211m (24%) was the largest category of digital service followed by online gaming at €137m (15%) and online gambling at €130m (15%).

  • Irish households spent €49 million on social media and dating sites in 2020.

  • Of the €896m spent by Irish households on digital services, €138m (15%) was to Irish resident companies.

  • The largest share of our digital service imports came from the UK at €302m with online gambling being the largest service type imported from the UK.

Statistician's Comment

Commenting on the data, Patrick Quill, Senior Statistician, said: "This publication presents new estimates by the Central Statistics Office (CSO) of household consumption of digitally provided services. The estimates are based on data from administrative sources as well as from publicly available information. The analysis includes estimates of spending by households on streaming, gaming, audiobooks, podcasts, social media, app stores, data storage services, education and wellbeing, and other online services. The costs of access to broadband and television are not included. 

The CSO estimates that Irish households spent €896 million on digital services in 2020, of which €138m was to Irish resident companies supplying these services. The UK provided more digital services to Irish households than any other country at 34% of the total spend, followed by Ireland at 15% and The Netherlands at 13%. See Table 1. 

Video streaming at €211m or 24% of the total spend, was the largest category of paid for digital services. The next highest categories of spending were on online gaming and online gambling, both at 15% of the total spend. See Figure 1.

In 2020, Irish households spent €49 million on social media and dating sites, €25 million on publishing, audiobooks and podcasts, and €21 million on online services of education, wellbeing and hobbies in 2020. These amounts add up to 11% of the total spend on digital services.

International comparisons are not readily available. However cross-border spending of €758 million on digital services by Irish households compares with an estimate of €7.4 billion cross-border digital purchases by German households in 2019."

Editor's Note

Part of these results are included in the balance of payments cross-border service estimates. Although national statistics offices worldwide have found it challenging to compile statistics on the digital economy, it is necessary for the completeness of the balance of payments to make estimates where survey data may not yet be available. In researching cross-border flows of digital services, the CSO also found data on domestically provided services. The full results are presented here within the CSO’s Frontier Series publication scheme for new sources and methods, to give a complete picture of household consumption of digital and electronic services, while acknowledging that some of the estimates are not arrived at through traditional approaches, such as surveys or the use of administrative data.

Tables and Graphs

   

Figure 1 Household Expenditure on Digital Services by Product

Selected Digital Services includes Audiobooks & Podcasts, Social Media, Data Storage Services, Online Financial Services, Online Wellbeing Services and Other Online Services.

Table 1 Household Expenditure on Digital Services by region/country, Ireland 2020€ million
Region/CountryTotal Digital ServicesMusic StreamingVideo StreamingApp StoresPublishing/ Audiobooks and PodcastsOnline GamingOnline GamblingEducation/ Wellbeing/ HobbiesSocial Media/ DatingFinancial/ Banking/ BusinessData Storage/ Software ServicesOther Online Services
              
Europe74986202941811813015983733
 of which:            
      Ireland13819694  2   18 
      France8300** 00011
      Germany28*000*010*45
      Luxembourg23 * 00 *  0*
      Malta44 0 01129*000*
      Netherlands1180*00*100*22
      United Kingdom3020670**95886812
             
    EMU 19370*13594232333122819
    EU27 countries (from 2020)4378513594232333122920
             
North America5829023 5611218
 of which:            
      United States5629023 5511217
             
Rest of the World600 00 00 41
World Not Allocated82250 416 133012
             
Total89611221194251371302149105553
0 indicates a positive value less than €500,000
*Suppressed for confidentiality reasons but included in the higher level aggregates.

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